Healthcare Scheduling Coordinator

2 weeks ago

Atlanta, Georgia, United States Scan Full time
Job Overview

At Scan, we are a pioneering digital health organization focused on enhancing access to medical imaging for both patients and healthcare providers.

Our innovative approach centers on empowering individuals to make informed financial choices, facilitating real-time scheduling for patients and healthcare professionals, and alleviating clinician workloads through advanced technology. Our mission is to ensure that medical imaging services are accessible to everyone.

We are currently seeking a dedicated individual to fulfill a role within our operational hours of 8am - 9pm on Monday, Tuesday, and Saturday. After an initial training period, this position will be entirely remote.

Key Responsibilities:

As a Healthcare Scheduling Coordinator, you will be instrumental in streamlining the scheduling process for diagnostic imaging, ensuring a smooth experience for patients. Your responsibilities will include:

  • Utilizing scheduling software to arrange appointments for patients seeking diagnostic imaging services.
  • Managing administrative tasks such as updating patient schedules and responding to inquiries.
  • Communicating effectively with patients to resolve scheduling conflicts.
  • Collaborating with various departments while maintaining a positive and professional demeanor.
  • Ensuring compliance with HIPAA regulations to safeguard patient information.
  • Engaging in professional development and contributing to other business areas as needed.

Goals for Your First Year:

  • Enhance scheduling processes to support organizational growth.
  • Improve communication strategies to boost patient satisfaction.
  • Develop and implement new procedures for efficient scheduling operations.
  • Cultivate positive relationships with stakeholders to facilitate collaboration.
  • Participate in professional development initiatives for personal and organizational advancement.

Qualifications:

While we value diverse experiences, the following attributes will be beneficial:

  • Proficiency in English and Spanish to effectively communicate with a diverse patient population.
  • Experience in a high-volume scheduling or customer service role, particularly in the healthcare sector.
  • An approachable and empathetic demeanor to create a supportive environment for patients.
  • Strong interpersonal and communication skills for effective collaboration with team members and clinicians.
  • Attention to detail and problem-solving abilities to navigate scheduling challenges.
  • Familiarity with scheduling software and a commitment to continuous learning and professional growth.

Interview Process:

Our interview process is designed to be efficient and straightforward. You can expect the following steps:

  • An introductory call with our Talent Lead, typically lasting around 30 minutes.
  • If there is mutual interest, you will be invited for an in-person interview.
  • Following successful interviews, an offer will be extended.

What We Offer:

  • A competitive salary range of $42,000 - $45,000 annually.
  • 401k retirement plan.
  • Comprehensive medical, dental, and vision benefits.
  • All necessary equipment to perform your role effectively.
  • Flexible working arrangements.
  • Budget for personal development.
  • 18 days of paid time off and 10 paid sick days.

Commitment to Diversity:

Scan is dedicated to fostering an inclusive environment that values diversity. We are committed to ensuring equality and fairness for all applicants and employees, and we do not discriminate based on gender, marital status, age, race, ethnicity, religion, or physical differences.

We aim for our team to reflect the diversity of society, ensuring that every employee feels respected and empowered to contribute their best work.

We look forward to your interest in joining our mission.

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