Scheduling Coordinator

2 days ago


Atlanta, Georgia, United States Akumin Full time
About the Role

We are seeking a highly skilled and detail-oriented Scheduling Coordinator to join our team at Akumin. As a key member of our clinical operations team, you will play a critical role in ensuring a positive patient experience.

Key Responsibilities
  • Customer Service and Patient Care: Provide exceptional customer service and patient care to ensure a positive experience.
  • Documentation and Record-Keeping: Ensure accurate and timely documentation of patient records and prepare them for physicians, patients, and customers.
  • Scheduling and Insurance Verification: Schedule patient appointments and verify insurance coverage and obtain prior authorization as needed.
  • Patient Assistance: Assist patients with preliminary screening, transportation, and post-procedure instructions.
  • Work Area and Supply Preparation: Maintain a clean and organized work area, order supplies, and ensure the work area is properly stocked.
Requirements
  • Education and Experience: High School Diploma or equivalent experience required. Six months customer service or related experience and/or training preferred.
  • Skills and Abilities: Strong customer service skills, organizational and multi-tasking skills, basic knowledge of computer applications and programs, and ability to work at multiple locations.
  • Physical Requirements: Ability to sit, stand, walk, and perform repetitive movements of hands, arms, and legs. May be exposed to outside weather conditions, strong magnetic fields, radioactive materials, and environmental hazards.
Preferred Qualifications
  • Bilingual in Spanish: Bilingual in Spanish is a plus.
  • Knowledge of Medical Terminology: Knowledge of medical terminology is a plus.


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