Scheduling Coordinator
2 days ago
We are seeking a highly skilled and detail-oriented Scheduling Coordinator to join our team at Akumin. As a key member of our clinical operations team, you will play a critical role in ensuring a positive patient experience.
Key Responsibilities- Customer Service and Patient Care: Provide exceptional customer service and patient care to ensure a positive experience.
- Documentation and Record-Keeping: Ensure accurate and timely documentation of patient records and prepare them for physicians, patients, and customers.
- Scheduling and Insurance Verification: Schedule patient appointments and verify insurance coverage and obtain prior authorization as needed.
- Patient Assistance: Assist patients with preliminary screening, transportation, and post-procedure instructions.
- Work Area and Supply Preparation: Maintain a clean and organized work area, order supplies, and ensure the work area is properly stocked.
- Education and Experience: High School Diploma or equivalent experience required. Six months customer service or related experience and/or training preferred.
- Skills and Abilities: Strong customer service skills, organizational and multi-tasking skills, basic knowledge of computer applications and programs, and ability to work at multiple locations.
- Physical Requirements: Ability to sit, stand, walk, and perform repetitive movements of hands, arms, and legs. May be exposed to outside weather conditions, strong magnetic fields, radioactive materials, and environmental hazards.
- Bilingual in Spanish: Bilingual in Spanish is a plus.
- Knowledge of Medical Terminology: Knowledge of medical terminology is a plus.
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