Bartender

4 days ago

Marquand, Missouri, United States Residence Inn Indy Canal Full time
Job Summary

The Bartender is a key member of our team, responsible for delivering exceptional customer experiences and ensuring the smooth operation of our lounge/bar area.

Responsibilities:
  • Customer Service: Greet and serve guests in a friendly and attentive manner, ensuring their needs are met and exceeded.
  • Drink Preparation: Prepare and serve a wide range of beverages, including cocktails, wine, and beer, to the highest standards of quality and presentation.
  • Food Preparation: Prepare and serve appetizers and food items according to recipes and standards, ensuring consistency and quality.
  • Bar Management: Maintain a clean and organized bar area, including the storage and inventory of supplies and equipment.
  • Problem-Solving: Anticipate and resolve customer complaints and issues in a professional and courteous manner.
  • Teamwork: Collaborate with colleagues to ensure seamless service and a positive guest experience.
Requirements:
  • Qualifications: Three to six months related experience; or equivalent combination of training and experience.
  • Certifications: Alcohol Awareness Certification (must comply with State regulations).
  • Language Skills: Requires the ability to read, write, and speak the English language.
  • Problem-Solving Skills: Ability to identify and resolve problems in a timely manner, developing alternative solutions and using reason even when dealing with emotional topics.
  • Customer Service Skills: Ability to manage difficult or emotional customer situations, including the ability to respond promptly to customer needs and requests for service and assistance.
  • Professionalism: Ability to maintain a high level of professionalism, treating others with respect and consideration regardless of their status or position.
  • Knowledge and Skills: Knowledge of and ability to appropriately interpret and follow policies and procedures, as well as knowledge of and ability to adhere to safety and security procedures.
Benefits:
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
  • 401(k) Retirement Plan: Eligibility for a 401(k) retirement plan after an initial waiting period.

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