Lead Bartender

4 days ago


Marquand, Missouri, United States White Lodging Full time
Job Title: Lobby Bar Lead Bartender

Job Summary:

The Lobby Bar Lead Bartender is a key member of our team, responsible for providing exceptional service to our guests while maintaining a clean and welcoming environment. As a Lead Bartender, you will be responsible for leading the daily duties of other associates, ensuring that our guests receive the highest level of service and satisfaction.

Responsibilities:

  • Provide exceptional service to guests, ensuring that their needs are met and exceeded.
  • Lead the daily duties of other associates, ensuring that tasks are completed efficiently and effectively.
  • Maintain a clean and welcoming environment, ensuring that the bar and surrounding areas are clean and free of debris.
  • Be knowledgeable of all menu items, their garnish, contents, and preparation methods.
  • Use suggestive selling and up-sell items to increase the check average of the restaurant.
  • Take guest orders correctly, read the order back to the guest, and ring orders correctly into Micros.
  • Check food presentation before taking the food from the kitchen to the guest, ensuring that hot food is hot and fresh.
  • Check guest satisfaction with food quality within two bites.
  • Make sure checks are presented correctly, free from errors, and in a timely manner.
  • Follow all White Lodging policies and procedures, including cash handling and end-of-shift paperwork.
  • Promote teamwork and a friendly, safe work environment.

Requirements:

  • Previous restaurant or bar experience preferred but not essential.
  • Previous customer service role preferred but not essential.
  • Ability to stand and move at a fast pace for long periods of time.
  • Ability to work long hours when business needs require.

Benefits:

  • Medical, dental, and vision insurance.
  • Life insurance.
  • Employee Assistance Program (EAP).
  • 401(k) plan.
  • Vacation and paid time off (PTO).
  • Tuition reimbursement.
  • Complimentary and discounted rooms.

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