Sales and Customer Service Representative

4 weeks ago


Wellesley Hills, Massachusetts, United States Winston Flowers Full time
About Winston Flowers

Winston Flowers is a family-owned company with a worldwide online presence and two state-of-the-art design studios. We have retail shops throughout the Greater Boston area and in Greenwich, Connecticut.

Job Responsibilities

As a Sales Specialist, you will provide outstanding customer service and contribute to sales volume growth in our retail shop. You will resolve customer questions and concerns in The Winston Way, assist clients with floral, plant, specialty container, and accessory selection, and prep and design floral and plant products based on your skill and experience level.

You will take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction. You will participate in daily set up and break down of the store and contribute to the consistent maintenance and refreshment of product merchandising.

Requirements

We are looking for a candidate with previous experience in luxury hospitality, design, and/or retail industries. Professional or personal experience in floriculture, horticulture, and/or design is desired but not required. You must have a proven ability to efficiently and professionally meet client needs, strong interpersonal skills, and a high level of enthusiasm and self-motivation.

You must be able to prioritize and manage time effectively and have a flexible work schedule, including weekend and holiday availability. Peak business periods may require extended work days and work weeks. You must be able to lift and move product weighing up to 30 pounds.

Benefits

Winston Flowers offers comprehensive benefits, including competitive compensation, free on-site parking, paid time off, medical, dental, and vision insurance, company-paid life and long-term disability insurance, short-term disability, pre-tax commuter and dependent care accounts, 401(k), and health savings account, both with company match, and a generous employee discount.



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