Sales and Membership Associate
3 weeks ago
StretchLab Sales Associate Job Description
At StretchLab, we're seeking a highly motivated and sales-driven individual to join our team as a Sales Associate. As a key member of our front desk team, you will be responsible for assisting our General Manager with new membership sales, booking appointments, and providing exceptional customer service to our clients.
Key Responsibilities:
- Assist the General Manager with lead generation, follow-up, and close sales
- Book and confirm appointments for our clients
- Manage the front desk, greeting and checking-in clients and prospects
- Conduct tours of our facility, establishing relationships and targeting individual needs and wants
- Maintain a high level of personal sales production
- Emphasize and enforce the objectives of our club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quotas and follow-up with leads and missed intro classes
- Participate in special events to promote our club
- Ensure our studio is clean and tidy
Requirements:
- Excellent sales, communication, and customer service skills
- Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
- Ability to learn and use our Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in-person, phone, and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required
- Available to work weekends
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