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Medical Office Coordinator

2 months ago

Hicksville, New York, United States Integrated Musculoskeletal & Spine Group, PLLC Full time
Job Summary

We are seeking a highly motivated and organized Medical Office Coordinator to join our team at Integrated Musculoskeletal & Spine Group, PLLC. The successful candidate will be responsible for providing exceptional patient service, managing front desk operations, and ensuring a smooth patient experience.

Key Responsibilities
  • Patient Check-In/Check-Out
  • Responsible for patient check-in, greeting everyone in a pleasant and professional manner.
  • Track patients in the reception area and communicate with them as needed.
  • Make copies of scripts for providers.
  • Responsible for collecting appropriate payment upon patient check-in or check-out. Assist in collecting past due balances.
  • Thank patient by name and offer additional assistance if necessary.
  • Evaluate chart data to verify all information has been received, completed, and signatures obtained.
  • Verify insurance eligibility.
  • Obtain referrals when necessary.
Additional Responsibilities
  • Scan patients' insurance cards and driver's licenses.
  • Ensure that proper authorization or referral is collected from the patient.
  • Assist patients in obtaining authorization or referrals that have not been received by the practice.
  • Enter all new patient demographic information into the computer.
  • Mark arrival time of patients in an office and assist in making sure patients are seen in a timely manner.
  • Schedule follow-up appointments if needed. If not scheduled, follow the appropriate recall procedure.
  • Ensure payments are collected.
  • Verify that all payments are accounted for and entered correctly on daily balance reports.
Requirements
  • Computer literate including knowledge of Microsoft Word preferred.
  • Excellent customer service and communication skills.
  • Ability to work as a team member.
  • Manage multiple tasks simultaneously.
  • Highly motivated and organized.
  • Bilingual in Spanish is a plus.
  • Empathetic with patients' needs and concerns.
  • Ability to excel under pressure.
  • Attention to detail.
  • Treat patients and co-workers with respect.
  • Provide outstanding patient service.
About Us

Integrated Musculoskeletal & Spine Group, PLLC is a leading provider of interventional pain management and physical medicine and rehabilitation services. Our team of experts is dedicated to delivering high-quality care to our patients, and we are committed to providing a positive and supportive work environment for our staff.