Transportation Coordinator
4 weeks ago
The BLS Company is seeking a skilled Reservation Agent to join our team at our Operations Center in Hicksville, NY. As a key member of our team, you will be responsible for efficiently processing reservations, assisting clients with their ground transportation needs, and collaborating with coworkers to resolve issues.
Key Responsibilities:
- Process reservations booked via various channels, including phone calls, emails, and online platforms.
- Assist clients in planning and coordinating their ground transportation needs, ensuring a seamless experience.
- Collaborate with coworkers, managers, and drivers to address and resolve issues in a timely manner.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to multitask, including data entry and phone conversations.
- Strong verbal, written, and listening skills, with a keen eye for detail.
- Previous experience in a call center or retail customer service environment is preferred.
Benefits:
- Paid vacation and sick days.
- Medical and dental insurance.
- 401(k) plan.
- Voluntary benefits, including accident insurance and life insurance.
- Excellent career advancement opportunities.
At The BLS Company, we value our employees and offer a dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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