Patient Services Coordinator
1 week ago
Key Responsibilities:
(The following points outline the primary functions and associated requirements for individuals in this role. This is not an exhaustive list of all duties, responsibilities, and requirements.)
- Greets patients and visitors warmly; addresses inquiries or directs them appropriately; maintains an organized reception area.
- Enhances patient satisfaction and optimizes provider time by managing appointment scheduling both in-person and via phone.
- Ensures patient appointments run smoothly by notifying providers of arrivals and communicating any delays to both providers and patients.
- Provides comfort to patients by addressing their concerns and answering their questions proactively.
- Manages patient accounts by collecting, recording, and updating personal and billing information; processes patient payments accurately.
- Oversees office supplies and equipment by anticipating needs, placing orders, and confirming receipt of supplies.
- Safeguards patient confidentiality by maintaining the privacy of personal and financial information.
- Supports operational efficiency by adhering to established policies and procedures; reports necessary changes.
- Handles incoming, outgoing, and inter-office mail distribution.
- Ensures access to treatment information by organizing and retrieving patient records.
- Assists patients in emergency situations by responding promptly to crises.
- Contributes to team success by achieving related outcomes as required.
Job Requirements:
- Education: High School diploma or equivalent.
- Experience: Familiarity with software applications and administrative procedures. Strong skills in spelling, grammar, punctuation, and overall language proficiency. Competent in data entry, keyboarding, and business writing.
Why Join Us?
For over a century, Good Samaritan has been committed to delivering exceptional healthcare while playing a crucial role in the communities of southwest Indiana and southwest Illinois. Our facility is dedicated to the compassionate principles on which it was founded, continuously striving to serve our patients, staff, and the community with excellence. Good Samaritan is recognized as a 3-time designated Magnet facility, a TJC Primary Stroke Center, and a Level III Trauma Center.
We look forward to welcoming you to the Good Samaritan family.
About Our Team
Thank you for considering a career with Good Samaritan Hospital. Please ensure that all requested information is provided to guarantee that your qualifications are fairly evaluated for current or future openings. Your application will remain active for six months, after which re-application will be necessary. Submission of this application does not guarantee an interview or job offer.
EQUAL EMPLOYMENT OPPORTUNITY POLICY
Good Samaritan Hospital is an equal opportunity employer. We are committed to providing equal opportunities to individuals regardless of race, religion, age, gender, disability, national origin, color, or any other classification in accordance with federal, state, and local regulations.
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