Billing and Collections Manager

6 days ago

New York, New York, United States Milbank Tweed Full time
Job Summary

The Client Billing Lead position at Milbank Tweed is a key role that oversees the billing and collections activities for a specific Practice Group(s). This position requires a strong understanding of the revenue cycle and the ability to lead a team in a fast-paced environment.

Key Responsibilities
  • Leadership and Team Management: The Client Billing Lead will coordinate the day-to-day activities within the team and serve as the primary liaison to the Billing Partners within the assigned group.
  • Billing and Collections: The Client Billing Lead will be responsible for monitoring the unbilled and accounts receivable inventory, processing client invoices with complex and advanced billing requirements, and ensuring timely and accurate relief of WIP.
  • Client Communication: The Client Billing Lead will establish effective lines of communication with clients' financial teams to ensure the firm's invoices are processed expeditiously.
  • Training and Development: The Client Billing Lead will assist with onboarding new team members, provide training and guidance on accounting functions, firm policies, processes, and procedures, and serve as a resource and mentor to billing specialists.
  • Process Improvement: The Client Billing Lead will continually monitor and evaluate workload, provide direction to team members regarding prioritization of competing tasks, and document and update Partner and client billing protocols as needed.
Requirements
  • Education: A Bachelor's degree or equivalent experience required; degree preferably in Accounting or Business.
  • Experience: 5+ years of experience in a large law firm billing department or comparable industry; supervisory experience preferred.
  • Software: Proficiency in Elite (Enterprise or 3E) or Aderant, Design Gallery, ARCS, Target*Cash, Intapp Open, and Intapp Time.
  • Communication Skills: Superior written and verbal communication skills.
  • Leadership Skills: Ability to manage multiple assignments, prioritize competing deadlines, and work well independently and with a large team.

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