Equipment Return Specialist
2 weeks ago
Job Overview
Adorama Camera, Inc. has been a leader in the industry since 1988, providing top-notch services for professional cinematographers, videographers, and photographers. We offer a comprehensive selection of Still and Motion cameras, Lighting, and Grip Equipment, making us the go-to destination for all shooting needs.
Position Summary:
The Equipment Return Specialist plays a crucial role in the efficient intake and processing of all returned equipment, ensuring accuracy and timeliness in every transaction.
Key Responsibilities:
- Deliver exceptional customer service to all clients.
- Accurately scan and process equipment from returning orders.
- Identify and report any missing or damaged items to the designated Business Development Manager and Administration Department.
- Assist in coordinating sub-rental returns with the Quality Control and Inventory Departments.
- Support inventory organization as required.
- Provide assistance to Quality Control technicians and the Order Fulfillment Department.
- Help clients and colleagues with the loading and unloading of equipment.
- Ensure all equipment is returned in excellent condition and handled with care.
- Maintain a solid understanding of Photographic, Video, and Lighting equipment.
- Effectively communicate and engage with high-profile clients.
- Uphold a professional appearance at all times.
- Additional duties may be assigned as necessary to meet business needs.
Qualifications:
- Proficient knowledge of Photographic, Video, and Lighting equipment.
- Undergraduate degree or a combination of education, training, and relevant work experience.
- Experience in a rental house or equipment cage is advantageous.
- Strong attention to detail is essential.
- Ability to manage multiple tasks and adapt to changing priorities throughout the day.
- Excellent written and verbal communication skills are required.
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