Equipment Return Specialist

2 weeks ago


New York, New York, United States Adorama Camera, Inc. Full time

Job Overview

Adorama Camera, Inc. has been a leader in the industry since 1988, providing top-notch services for professional cinematographers, videographers, and photographers. We offer a comprehensive selection of Still and Motion cameras, Lighting, and Grip Equipment, making us the go-to destination for all shooting needs.

Position Summary:

The Equipment Return Specialist plays a crucial role in the efficient intake and processing of all returned equipment, ensuring accuracy and timeliness in every transaction.

Key Responsibilities:

  • Deliver exceptional customer service to all clients.
  • Accurately scan and process equipment from returning orders.
  • Identify and report any missing or damaged items to the designated Business Development Manager and Administration Department.
  • Assist in coordinating sub-rental returns with the Quality Control and Inventory Departments.
  • Support inventory organization as required.
  • Provide assistance to Quality Control technicians and the Order Fulfillment Department.
  • Help clients and colleagues with the loading and unloading of equipment.
  • Ensure all equipment is returned in excellent condition and handled with care.
  • Maintain a solid understanding of Photographic, Video, and Lighting equipment.
  • Effectively communicate and engage with high-profile clients.
  • Uphold a professional appearance at all times.
  • Additional duties may be assigned as necessary to meet business needs.

Qualifications:

  • Proficient knowledge of Photographic, Video, and Lighting equipment.
  • Undergraduate degree or a combination of education, training, and relevant work experience.
  • Experience in a rental house or equipment cage is advantageous.
  • Strong attention to detail is essential.
  • Ability to manage multiple tasks and adapt to changing priorities throughout the day.
  • Excellent written and verbal communication skills are required.


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