Senior Manager of Business Operations and IT

7 days ago


Portsmouth, Virginia, United States Loftware Full time
About the Role

We are seeking an experienced Director of Business Systems and Technology to join our team at Loftware. As a key member of our leadership team, you will be responsible for driving the strategic direction of our business systems and technology infrastructure.

Key Responsibilities
  • Systems Architecture and Strategy
    • Develop and implement a comprehensive business systems architecture strategy that aligns with the company's overall strategy and objectives.
    • Guide the implementation, integration, and deployment of key business systems, including CRM, CPQ, CLM, ERP, and other systems.
  • Data Management and Integrity
    • Oversee data cleanup, enrichment, and maintenance initiatives to ensure data accuracy and reliability.
    • Design and execute strategies to maintain data accuracy and relevance.
  • System Migration Expertise
    • Lead system migration projects with a focus on data integrity and minimal disruption.
    • Develop and implement migration strategies suitable for diverse business scenarios.
  • Business Intelligence
    • Oversee business intelligence capabilities to ensure a unified source of truth and seamless integration.
    • Maintain and evolve executive dashboards and automate metrics gathering.
  • Team Leadership and Development
    • Foster, mentor, and drive a team of technical professionals and business system analysts.
    • Oversee projects to ensure they meet timelines, budgets, and quality benchmarks.
Requirements
  • Documented success in system migrations with a strategic vision, execution, and problem-solving.
  • Comprehensive knowledge and experience with Salesforce, particularly the Salesforce Experience Cloud.
  • Solid grounding in contemporary technologies, architectures, and system integrations.
  • Demonstrable expertise in data management with a focus on data quality, enrichment, and ongoing maintenance.


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