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IT Infrastructure Specialist

2 months ago

Arlington, Virginia, United States Agil3 Technology Solutions (A3T) Full time
Job Description

Agil3 Technology Solutions (A3T), a leading provider of IT and digital modernization services, is seeking a highly skilled IT Infrastructure Specialist to join our team.

Key Responsibilities:

  • Install and configure LAN hardware and software, adhering to Department of State Diplomatic Security Configuration Standards.
  • Provide installation, implementation, and problem resolution support for commercial off-the-shelf (COTS) and custom-designed applications.
  • Ensure strict adherence to DS and IRM security and hardware configurations, reporting security violations to the FSI ISSO or FSI AISSO.
  • Serve as the Alternate KPM when the KPM is not available.
  • Expert knowledge of FSI Desktop support services.
  • Ability to work with upper-level government and contract staff in a professional manner.
  • Ability to generate well-written reports with no errors.
  • Ability to supervise helpdesk staff, assign work, train new systems administrators, and other tasks associated with leading a government help desk.
  • Software Installation: Install and test new software acquired by FSI.
  • Troubleshooting and Problem Resolution: Provide technical assistance to FSI users experiencing trouble with their applications, troubleshoot problems utilizing diagnostic software when possible.
  • Hardware and Software Installation: Install and test new PC hardware and software acquired by FSI, ensure that all newly installed computers, peripherals, or boards are in working order and logged into the OMIS inventory.

Qualifications:

  • Clearance: Active Top Secret (must be US Citizen)
  • Requires a bachelor's degree in computer science, Information Systems, or related field of study, or 4 years' experience in a related field

Agil3 Technology Solutions LLC (A3T) is a Northern Virginia-based, ISO 9001:2018, ISO 20000, and ISO 27001 certified, 8a, Women-Owned (WOSB), and Service-disabled Veteran-Owned (SDVOSB) small business. We offer excellent benefits to enhance the work-life balance, including medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability, 401k retirement savings plan with company match, paid holidays, paid time off (PTO), tuition and professional development assistance, and parking/travel reimbursement (metropolitan areas).

We are an equal opportunity employer and welcome applications from diverse candidates.