IT Infrastructure Specialist
4 days ago
Job Summary
We are seeking a highly skilled IT Infrastructure Specialist to join our team at PLANIT Group. As a key member of our IT department, you will be responsible for providing top-notch support to our servers on multiple networks and classifications.
Key Responsibilities
- Review daily risk scores and take actions to address variabilities and compliance issues.
- Provide support for problem escalation beyond the first tier of help desk.
- Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
- Simulate or recreate user problems to resolve operating problems.
- Document and maintain procedure manuals.
Requirements
- Bachelor's Degree in a related field required.
- 5+ years of IT experience.
- Active Top Secret clearance, or Secret clearance eligible to obtain TS, required.
- Microsoft Certified Solutions Expert (MCSE) certification plus.
- ITIL v3 Foundation certification plus.
- Microsoft Endpoint Configuration Management Experience.
- Experience with Active Directory, including creating, maintaining, transferring, and removing user accounts.
- Strong knowledge of the Windows platform and ability to troubleshoot desktop issues.
- Experience with System Administration activities, including monitoring and management of system resources, monitoring and auditing system logs, backup and recovery, security, and managing operating systems.
Preferred Qualifications
- Experience with VMware Vsphere and troubleshooting virtual machines.
- Knowledge of LAN/WAN networking, including routers, switches, and firewalls.
About PLANIT Group
PLANIT Group is a leading provider of IT services and solutions. We are committed to delivering high-quality services that meet the needs of our clients.
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