Retail Operations Specialist
2 weeks ago
Position Overview:
As a Retail Operations Specialist at DICK'S Sporting Goods, you will play a vital role in enhancing the shopping experience for our customers. Our team is dedicated to fostering a positive environment where every athlete feels supported in achieving their goals.
Key Responsibilities:
- Engage with customers and team members, proactively addressing their needs to ensure a seamless shopping experience.
- Manage the processing of merchandise and products received at the store, ensuring compliance with established protocols and maintaining an organized backroom for easy access.
- Uphold the company's merchandising and presentation standards to create an inviting atmosphere for customers.
- Assist in various operational tasks, including unloading shipments, processing freight, and executing transfers and returns.
- Deliver exceptional customer service by adhering to defined service level standards and operational procedures.
- Maintain confidentiality of all company information and adhere to safety and loss prevention policies.
- Foster an inclusive environment where all individuals feel welcome and respected.
- Collaborate with team members across the store to support overall operations.
- Perform additional tasks as assigned by management.
Desired Traits:
We seek individuals who embody the following traits:
- Accountability
- Customer-Centric Approach
- Team Collaboration
- Trustworthiness
- Strong Decision-Making Skills
- Proactive Attitude
Qualifications:
- Previous experience in retail sales, operations, or customer service is preferred.
- Physical ability to stand, bend, and lift items weighing between 15 to 35 lbs. repetitively.
- Capability to work extended periods on your feet and at heights greater than 4 feet using appropriate equipment.
- Ability to perform repetitive motions for short durations.
Compensation:
The targeted pay range for this position is $16 - $23 per hour, with starting rates varying based on factors such as location and experience. DICK'S Sporting Goods is committed to complying with all state paid leave requirements and offers a comprehensive benefits package.
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