Financial Advocate

7 days ago


Oshkosh, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled Financial Advocate to join our team at Advocate Health. As a Financial Advocate, you will play a critical role in ensuring that our patients receive personalized financial estimates and clear explanations of their insurance coverage.

Key Responsibilities
  • Provide patients with accurate and transparent financial estimates based on their insurance coverage.
  • Communicate complex financial information to patients in a clear and concise manner.
  • Work with patients to establish payment arrangements and coordinate with state social workers and outside eligibility vendors to secure funding.
  • Stay up-to-date on regulations and eligibility requirements for government funding, including Medicare and Medicaid.
  • Collaborate with peers to ensure seamless operational flow for uninsured patients or those concerned about costs.
Requirements
  • High School Graduate or equivalent.
  • Typically requires 2 years of experience in Patient Access, healthcare, insurance industry, or customer service.
  • Ability to communicate clearly and proactively to management about customer service and process improvement opportunities.
  • Basic medical coding knowledge and understanding of insurances, billing, and denials.
Working Conditions
  • This position requires travel, therefore, will be exposed to weather and road conditions.
  • Must be able to sit a majority of the workday and occasionally lift up to 10 lbs.

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