Evening Sanitation Supervisor

1 week ago


White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time

Job Overview

Position: Night Cleaner Supervisor

Department: Stewarding Operations

Key Responsibilities: (guest engagement, inventory management, sanitation duties, administrative tasks, etc.)

  • Assist management in the daily functioning of dining facilities and event catering by fostering a high-energy, customer-centric team through effective leadership and resource management.
  • Evaluate the productivity of cleaning staff.
  • Guarantee that hygiene and safety protocols are consistently upheld across all kitchen areas.
  • Promote and exemplify kitchen standards, ensuring that safety and sanitation remain a priority while implementing strategies to enhance service quality with clear objectives and benchmarks.
  • Collaborate with culinary teams and dining room supervisors to enhance kitchen cleanliness and organization.
  • Supervise daily operations of general kitchen staff during events, ensuring that service standards are consistently met or surpassed.
  • Maintain a visible presence by regularly visiting all work areas, dining outlets, and catered functions to ensure compliance with standards.

Leadership Responsibilities:

  • Effectively communicate essential information to team members, peers, and supervisors with enthusiasm, including conducting engaging and informative daily briefings.
  • Foster team spirit and morale.
  • Encourage collaboration among staff.
  • Train and mentor new employees.
  • Engage and guide team members in their job performance.
  • Ensure adherence to safety standards and objectives.
  • Enforce company policies and workplace regulations.

Additional Responsibilities:

  • Maintain exceptional facility standards.

Typical Working Hours: (Shift, evenings, occasional days as business requires)

  • Hours fluctuate based on operational needs, averaging 8-12 hours per day.
  • Availability for weekends, holidays, overtime, and split shifts is expected.

To excel in this role, candidates should meet the following criteria in addition to the core attributes expected of all employees.

Experience Requirements: (Type of work, years of experience, equivalent experience, etc.)

  • Preferred experience in food service.
  • Experience in a supervisory role.

Educational Requirements: (Degree/Certification, highest required/preferred, field of study)

  • High School Diploma or G.E.D. is required.

Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)

  • Strong written and verbal communication skills.
  • Excellent listening and comprehension abilities.
  • Ability to understand group dynamics and communicate effectively.
  • Capacity to anticipate guest needs and respond appropriately.

Technical Requirements:

  • Must obtain a valid Food Handler's Card.

Physical Requirements:

Work Environment
Indoors
Heated
Outdoors
Temperature Variations

Work Postures

Standing
Sitting
Walking
Climbing
Bending/ Stooping
Overhead Reaching
Arm/Hand Movement
Hand/Eye Coordination
Other (Define)

Lifting Requirements
* Must be able to lift at least 41 lbs.

Supervision Structure: (Reports to, Supervision provided, number of staff to supervise)

  • Reports to Chief Executive Steward.
  • Supervise a team of over 80 individuals within the Stewarding Department.

Other Qualifications:

  • Consistent demonstration of the core attributes expected of all employees.
  • Ability to remain composed under pressure.
  • Strong follow-up skills are essential.
  • Ability to manage multiple tasks effectively.
  • Detail-oriented approach.
  • Strong time management and organizational skills.
  • Understanding and appreciation of diversity.
  • Knowledge of collective bargaining agreements and collaboration with union representatives.

*Requirements are subject to change

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