Lead Product Strategist

2 weeks ago

Austin, Texas, United States Care Full time
Job Overview

About Us

Care is a technology-driven organization dedicated to addressing a fundamental human need: securing exceptional care for loved ones. Our team comprises parents, caregivers, and pet owners who recognize that everyone, at some point, may require assistance. Our culture and our offerings embody this understanding.

We unite innovators, self-motivated individuals, collaborators, and visionary thinkers around a shared mission. We leverage data analytics, artificial intelligence, and cutting-edge technologies to tackle universal challenges and foster connections among people. If you value independence, thrive in collaborative environments, and are committed to utilizing your skills for positive impact, Care is your ideal workplace.

Position Summary:

The Care for Business initiative is focused on revolutionizing how organizations address their employees' caregiving requirements. Our goal is to equip businesses with pioneering solutions that assist employees in managing family care obligations, thereby enhancing workplace satisfaction and productivity. Our dedicated team comprehends the intricacies of work-life balance and provides customized services to cater to the diverse needs of today’s workforce. Our methodology integrates advanced data analytics, state-of-the-art technology, and extensive industry knowledge to deliver all-encompassing care solutions that align seamlessly with existing employee benefits.

At Care for Business, we prioritize innovation, teamwork, and a commitment to improving employee well-being. If you are enthusiastic about instigating meaningful change and enhancing work environments through strategic care solutions, Care for Business is where your expertise can make a substantial difference. We are in search of a motivated Lead Product Strategist to help us redefine the landscape of employee care benefits.

Role Responsibilities:

  • Design, develop, and evaluate innovative enhancements to optimize member experience.
  • Introduce groundbreaking products for our clients and members, delivering valuable services while driving organizational revenue.
  • Strategically construct a roadmap based on critical objectives and outcomes, incorporating your profound industry knowledge, product metrics, client feedback, and, most importantly, member needs.
  • Lead intricate, cross-functional projects to fulfill commitments and objectives.
  • Utilize data, curiosity, and sound judgment to continuously prioritize a roadmap, ensuring that the most impactful work is advanced.
  • Balance organizational goals, client expectations, and member experiences to make well-informed product decisions.

Candidate Profile:

  • Proven problem solver: You possess over 5 years of product experience, including leadership of engineering teams. If direct Product Management experience is lacking, you have a background in addressing customer challenges and guiding teams to develop solutions. Experience in a B2B2C environment is highly advantageous.
  • Inquisitive nature: You operate with urgency and consistently seek new methods to understand our customers and members, creating value on their behalf.
  • Data-oriented: You leverage data to uncover opportunities, resolve issues, and are capable of inventing and utilizing new metrics for learning and decision-making. You are eager to delve into data using analytical tools and SQL.
  • Action-oriented: You make informed decisions with incomplete data and are continually optimizing for learning. You find innovative solutions to obstacles and always have a plan for moving forward.
  • Quality enhancer: You motivate others to elevate their performance and actively seek opportunities for improvement. You challenge the status quo.
  • Accountable leader: You can seamlessly navigate both product and business considerations, comfortably discussing funnel metrics and financial performance. You take ownership of your responsibilities.
  • Effective communicator: You utilize both qualitative and quantitative data to influence key stakeholders, inspire your team, and tailor your message to your audience.
  • Collaborative team player: You build strong relationships, serve as a supportive leader to your engineering team, and adeptly manage the priorities of multiple stakeholders.

Company Overview:

Operating in 21 countries, Care is among the largest providers of online services for locating family care and care-related employment, encompassing both in-home and center-based care solutions. Since its inception, families have depended on Care for a variety of caregiving needs, including child, senior, pet, and household care. Designed to adapt to the evolving requirements of today’s families and caregivers, the organization also provides tailored corporate benefits packages to support working families, along with household tax and payroll services, and innovations to assist caregivers in finding and securing jobs.

Salary Range: $136,000-$170,000

The salary range mentioned above reflects the anticipated low and high end of the national salary range for this position. Actual salaries may vary based on various factors, including work location, experience, and performance. The range provided is just one component of Care's total compensation package for employees, which may also include annual bonuses and short- and long-term incentives, as well as a variety of benefits such as health insurance, life and disability insurance, a generous 401K matching program, paid holidays, and paid time off (PTO).

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