Guest Services Associate

7 days ago


Los Angeles, California, United States AccorHotel Full time
Job Summary

We are seeking a highly motivated and detail-oriented Public Area Attendant to join our team at AccorHotel. As a Public Area Attendant, you will be responsible for ensuring the cleanliness and maintenance of our public spaces, providing exceptional guest service, and communicating effectively with colleagues and guests.

Key Responsibilities
  • Cleanliness and Maintenance: Ensure that all public spaces and restrooms are clean and presentable to standard.
  • Guest Service: Greet and assist guests with their needs, providing direction and instruction as requested.
  • Communication: Communicate any defects or issues to other departments, such as Engineering, to ensure prompt resolution.
  • Safety Protocols: Follow all proper safety protocols to ensure a clean and safe facility for guests and colleagues.
What We Offer
  • Competitive Compensation: $22.61/hour
  • Opportunities for Growth and Development: We provide learning programs through our Academies to promote growth and development.
  • Discounted Hotel Rooms and Food & Beverage Rates: Enjoy discounted rates at our sister properties around the globe.
  • Corporate Social Responsibility: Make a difference through our Corporate Social Responsibility activities, such as Planet 21 and WATCH.
Requirements
  • Experience: 1-4 years in Housekeeping or related area
  • Knowledge: Knowledge of function and department processes
  • Language: Understand and communicate to guests and colleagues in English
  • Technology: Basic knowledge of technology use (computer, mobile device, two-way radio)


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