Powersports Service Operations Manager

1 week ago


Hialeah, Florida, United States BMS Partners Full time
Job Overview

Oversee the service operations within the powersports sector.

Key Responsibilities:

  • Recruit, develop, and lead a skilled service team.
  • Act as the primary point of contact for customers.
  • Coordinate appointments and manage technician schedules.
  • Utilize the Lightspeed EVO system for efficient department management.

Essential Skills:

  • Unwavering dedication to exceptional customer service.
  • Capability to foster a positive workplace culture with existing staff.
  • Strong multitasking abilities and prioritization skills to enhance customer satisfaction and profitability.
  • Collaborate effectively with other department leaders to ensure seamless sales operations.

Preferred Qualifications:

  • Comprehensive knowledge of parts departments.
  • Experience as a service manager in a dynamic multi-line dealership.
  • Familiarity with OEM guidelines and warranty processes.
  • Demonstrated success in driving profitability while maintaining high customer service standards.

Other Considerations:

  • Previous management or service writing experience in the powersports or automotive industry.
  • Service writing background with aspirations for career advancement.

Employee Benefits:

  • Health, Dental, and Vision Insurance
  • 401K Retirement Plans
  • Paid Time Off
  • Paid Sick Leave
  • AFLAC Coverage
  • Unlimited earning potential
  • Extensive opportunities for advancement into management roles
  • Recognition as an award-winning dealership
  • Continuous training and professional development


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