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Front Desk Coordinator

2 months ago

Albuquerque, New Mexico, United States IDO ALBUQUERQUE, LTD Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Receptionist- Broker Concierge to join our team at IDO ALBUQUERQUE, LTD. As a key member of our Market Center, you will be responsible for providing exceptional customer service, maintaining a welcoming atmosphere, and ensuring the smooth operation of our office.

Key Responsibilities
  • Provide warm and friendly phone greetings, ensuring a positive first impression for our clients and visitors.
  • Greet everyone with a smile, being positive and cheerful, and creating a welcoming atmosphere.
  • Assist with managing phone duties, handling incoming checks and DAs, and onboarding new brokers.
  • Maintain the appearance of the reception area, kitchens, and common areas, ensuring a clean and professional environment.
  • Attend daily huddles and weekly meetings, staying informed and engaged with the leadership team.
  • Send out daily emails regarding office events and announcements, keeping our team informed and connected.
  • Receive and sort mail and deliveries, ensuring timely and efficient processing.
Requirements
  • Positive attitude and enthusiasm for providing exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent verbal and communication skills, with a focus on building strong relationships with our team and clients.
  • Quick problem-solving skills, with a detail-oriented approach to ensuring accuracy and efficiency.
  • Neat, clean, and professional appearance, reflecting the values of our company.
  • Willingness to learn and adapt to new situations, with a passion for growth and development.
About Us

Keller Williams Albuquerque Market Center is a dynamic and innovative brokerage, recognized for its industry-leading training, generous commission splits, and experienced leadership and support staff. We are a gathering place for the industry's best real estate agents, offering a state-of-the-art training room, majestic office space, and a friendly atmosphere that sets us apart.