Training Specialist

4 days ago


Charlotte, North Carolina, United States Central Point Partners Full time

Job Title: Training Specialist - Banking and Financial Services Expert

Company: Central Point Partners

Job Type: Contract

Duration: 6 months+

Location: Remote (hybrid work arrangement)

About the Role:

We are seeking a highly skilled Training Specialist to join our team at Central Point Partners. As a Training Specialist, you will be responsible for designing and delivering training programs for our team members, with a focus on banking and financial services.

Key Responsibilities:

  • Collaborate with management to identify training needs and develop training plans
  • Work with relevant partners to remediate identified issues and assign ownership and tracking to completion
  • Design and deliver training programs for new documents from scratch and updating existing training documents
  • Create content for training documents, including information stored in Salesforce
  • Train team members, including those with English as a second language
  • Collaborate with offshore team members in South Africa, Nicaragua, and Colombia
  • Produce training documents in Google Slides and PowerPoint

Requirements:

  • Experience in banking and financial services, including checking, savings, accounts, debit, and routing numbers
  • Ability to create engaging and effective training content
  • Strong communication and interpersonal skills
  • Patience and ability to teach individuals with varying levels of English proficiency
  • Coachable and able to work collaboratively with team members

What We Offer:

Central Point Partners is a dynamic and growing company that offers a range of benefits and opportunities for professional growth and development.



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