Inbound Call Center Specialist
7 days ago
This Contact Center position offers the opportunity to work in a dynamic and supportive environment as a Customer Service Representative. You will provide exceptional support to our clients through inbound calls, emails, and chats. This role requires strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities
- Provide excellent customer service to clients through various communication channels
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to resolve complex issues
- Meet or exceed performance metrics and quality standards
Requirements
- High school diploma or equivalent required; some college preferred
- 1-2 years of customer service experience in a call center environment
- Excellent communication and problem-solving skills
- Ability to work in a team-oriented environment
Compensation Details
- Competitive salary: $11.00 - $14.00 per hour
- Opportunities for career growth and advancement
- Comprehensive training program
- A dynamic and supportive work environment
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