Student Success Advisor

7 days ago


Kansas City, Missouri, United States Metropolitan Community College Full time
Job Summary

Metropolitan Community College is seeking a highly skilled and dedicated Student Success Advisor to join our team. As a key member of our enrollment and retention efforts, you will play a vital role in helping students achieve their academic and career goals.

Key Responsibilities
  • Provide academic advising to new and continuing students, helping them navigate course selections, degree programs, and educational opportunities.
  • Assist students in understanding academic policies, procedures, and institutional resources.
  • Advise students on meeting readiness requirements, financial aid status, and probationary status.
  • Guide students in using college resources and academic planning to enhance retention and graduation.
  • Advise student financial aid applicants and recipients on student aid procedures, costs associated with attending a post-secondary educational institution, and personal budget development.
  • Identify and evaluate students' needs, collaborating with students to set educational objectives and explore financing opportunities.
  • Mastery and ability to interpret, validate, and explain all MCC degrees, certificates, and programs.
  • Represent the college at on- and off-campus events to maintain a working knowledge of educational and financial aid programs, policies, and requirements.
Requirements
  • Bachelor's Degree
  • Two (2) years full-time, directly-related work experience
  • Ability to understand program requirements, available courses, national standardized exams, financial aid implications, and other information to assist students in planning their courses.
  • Thorough knowledge of post-secondary educational processes, including program and course requirements, decision making, and the ability to teach students how to make informed financial and transfer decisions.
  • Ability to develop and implement workshops and outreach programs for students/authorized parents.
  • Ability to coordinate communication with other campus and district personnel and state and federal agencies.
  • Ability to use computer software and college data systems to review student files and update them when needed.
  • Knowledge of federal, state, and local financial aid policies, regulations, and procedures.
  • Well-developed interpersonal and communication skills.
  • Ability to deal with change and ambiguity and to constantly update and organize new information.
  • Ability to maintain positive working relationships with individuals of diverse backgrounds.
  • Ability to handle confidential matters judiciously.
  • Knowledge of Microsoft Office software, email systems, and effective internet skills.
  • Knowledge of conflict resolution and the ability to work well in a variety of stressful situations.
  • Ability to use independent judgment successfully to initiate and carry projects to completion.
  • Customer service expertise with both students and non-students who seek services on a walk-in basis.
  • Must possess a valid driver's license and acceptable driving record prior to driving on district business.


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