Technical Support Specialist I

3 weeks ago


Greensboro, United States Guilford County Schools Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist I to join our team at Guilford County Schools. As a key member of our Information Technology department, you will be responsible for providing technical support and assistance to our staff and students.

Key Responsibilities
  • Provide technical support and troubleshooting for hardware, software, and network issues
  • Assist with the installation, configuration, and maintenance of computer systems and software
  • Develop and implement technical solutions to improve the efficiency and effectiveness of our IT systems
  • Collaborate with other departments to ensure seamless integration of IT services
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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