Customer Service Representative

1 week ago


Doral, Florida, United States Thegradcafe Full time

Job Summary:

Thegradcafe is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional shopping experiences for our customers, driving sales revenue, and maintaining top-notch retail standards.

Key Responsibilities:

  • Customer Engagement: Engage with customers to enhance their shopping experience, build rapport, and understand their needs.
  • Product Knowledge: Develop expertise in our product inventory, including features, benefits, and applications.
  • Transaction Processing: Process transactions efficiently using our Point of Sale System, ensuring accuracy and timeliness.
  • Store Maintenance: Maintain cleanliness and organization of the sales area, ensuring a positive and welcoming environment for customers.
  • Team Collaboration: Collaborate with team members to achieve sales goals, share knowledge, and provide support.

Requirements:

  • Age and Education: Minimum age of 18 and High School diploma or equivalent.
  • Experience: Prior retail or sales experience is advantageous, but not required.
  • Availability: Flexible availability for game days and special events.
  • Language Skills: Knowledge of foreign languages is a bonus.

Physical Requirements:

  • Mobility: Ability to move around the facility, including standing, bending, and reaching.
  • Lifting: Capable of lifting and carrying objects weighing up to 30 lbs.
  • Weather Conditions: Possible exposure to various weather conditions on game days.


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