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Customer Service Representative

2 months ago

Doral, Florida, United States Manny Morin - State Farm Agent Miami FL Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their financial goals.

Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Insurance and Financial Services: Educate customers about insurance options, develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to achieve sales goals, share knowledge, and provide support.

Requirements:

  • Customer Service Skills: Excellent communication, problem-solving, and interpersonal skills.
  • Insurance and Financial Services Knowledge: Basic understanding of insurance and financial services products and services.
  • Teamwork and Adaptability: Ability to work in a fast-paced environment, adapt to changing situations, and collaborate with the team.

What We Offer:

  • Competitive Compensation: Hourly pay plus commission/bonus.
  • Benefits: Health benefits, paid time off, and flexible hours.
  • Opportunities for Growth: Career advancement opportunities within our agency.