Front Desk Representative

2 days ago


San Antonio, Texas, United States Absolute Hospitality Full time
Job Summary

We are seeking a highly skilled Front Desk Agent to join our team at Absolute Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Register and assign rooms to guests in a timely and efficient manner
  • Confirm phone and online reservations, ensuring accuracy and attention to detail
  • Respond to guest needs, requests, and complaints in a professional and courteous manner
  • Collect payment from departing guests, maintaining a high level of customer satisfaction
  • Maintain accurate records of occupied rooms and guests, ensuring seamless communication with other departments

Requirements:

  • Previous experience in customer service, front desk service, or related fields
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively

About Us:

Absolute Hospitality is a leading provider of hospitality services, committed to delivering exceptional experiences to our guests. We are a dynamic and growing company, with a strong focus on customer satisfaction and employee development.



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