Hotel Front Desk Representative

4 weeks ago


Chico, California, United States DoubleTree by Hilton Chico Full time
Hotel Front Desk Clerk Job Description

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at DoubleTree by Hilton Chico. As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience.

Responsibilities:
  • Welcoming guests and checking them in and out of the hotel
  • Managing room bookings and reservations
  • Handling customer complaints and resolving issues
  • Communicating with housekeeping to ensure guest rooms are ready
  • Performing regular bookkeeping duties to ensure accurate guest information
Qualifications:
  • Working knowledge of Microsoft Office and reservation management systems
  • High school diploma or equivalent required
  • Excellent interpersonal, time management, and customer service skills
  • Experience in the hospitality industry preferred

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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