Night Auditor

2 weeks ago


Chico, California, United States DoubleTree by Hilton Chico Full time
DoubleTree by Hilton Chico Night Auditor Job Description

We are seeking a detail-oriented Night Auditor to join our team at DoubleTree by Hilton Chico. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.

Responsibilities:
  • Perform additional bookkeeping, administrative, and accounting procedures as required.
  • Verify, audit, and reconcile all financial records, including room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages.
  • Delegate housekeeping, security, and service requests, respond to guest inquiries, and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.
  • Provide exceptional service to all hotel guests during their stay.
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
Qualifications:
  • Must be computer proficient; experience with accounting or reservation software is a bonus.
  • Requires a flexible schedule that allows for overnight shift hours.
  • Great communication and excellent customer service skills are required.
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
  • High school diploma or equivalent required; some college preferred.

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