Senior Business Systems Analyst

2 weeks ago


Camden, New Jersey, United States The Projex Group Full time
Job Overview

The Senior Business Systems Analyst will collaborate closely with the Human Resources and Legal divisions to comprehend and document organizational requirements. This role encompasses Quality Assurance (QA) oversight and leading User Acceptance Testing (UAT) for both departments. Additionally, the Senior Analyst will formulate requirements and generate functional documentation tailored for the HR and Legal teams.

Key Responsibilities and Skills:

  • Gain insights into business operations, articulate current and future business models, and foster robust relationships with HR and Legal teams.
  • Serve as the primary contact for all QA-related aspects of releases, business cycles, and projects, which includes delivering QA services and coordinating resources both internally and externally.
  • Manage communications with business stakeholders, IT, and external service providers or vendors.
  • Provide mentorship to junior analysts.
  • Assess the risks associated with various solutions and prioritize competing business needs.
  • Review and propose enhancements to business processes.
  • Design and implement test cases, scripts, plans, and procedures (both manual and automated).
  • Draft business requirements, functional design documents, and process flow diagrams.
  • Oversee issue management and resolution processes.
  • Facilitate project delivery by engaging in design reviews and walkthroughs to convey system designs and validate proposed solutions.
  • Maintain ongoing relationships with business partners to enhance satisfaction with IT services.
  • Ensure compliance with the Company’s change management procedures and track all items through the designated Change Management software.
  • Monitor vendor performance against established Service Level Agreements (SLAs).
  • Understand key inputs from enterprise architecture teams and identify interdependencies among solutions.
  • Guarantee operational quality through enhancements, updates, and bug fixes.
  • Capable of training all end-users (both experienced and novice) in system utilization, both in written and verbal formats.
Qualifications:
  • Experience in the IT domain across at least three of the following areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support. Define, develop, and implement Quality Assurance practices and procedures, end-user test plans, and other QA evaluations.
  • A Bachelor’s degree or equivalent experience may be considered in lieu of a degree.
  • 6-8 years of relevant experience.

Work Environment:

  • Hybrid work model - Remote work available two days per week after an initial period.
  • This position does not provide work sponsorship.

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