Salesforce Solutions Architect

2 weeks ago

Washington, Washington, D.C., United States The American National Red Cross Full time
Position Overview:

The American National Red Cross is seeking a highly skilled and certified Salesforce Technical Architect to become an integral part of our innovative team. In this role, you will be responsible for designing, implementing, and enhancing Salesforce solutions across various platforms including Sales Cloud, Service Cloud, and Experience Cloud, all aimed at advancing our humanitarian mission.

Why Work With Us?

As a leading humanitarian organization, the American Red Cross is committed to making a difference in the lives of individuals in need. By becoming part of our organization, you will have the opportunity to contribute to a meaningful cause and help save lives every day.

Key Responsibilities:
  • Provide strategic guidance in leveraging technology to enhance service delivery.
  • Lead the architectural design and technical implementation of Salesforce solutions, ensuring adherence to best practices and scalability.
  • Develop and customize Salesforce applications utilizing Apex, Lightning Web Components (LWC), Visualforce, and other relevant technologies.
  • Collaborate with various stakeholders to gather business requirements and translate them into effective technical solutions.
  • Conduct code reviews, offer technical mentorship, and guide junior developers.
  • Integrate Salesforce with external systems and third-party applications through APIs and middleware.
  • Ensure data security, integrity, and governance within the Salesforce ecosystem.
  • Troubleshoot and resolve technical challenges to maintain optimal performance and user satisfaction.
  • Stay informed about Salesforce updates, features, and best practices, proactively suggesting enhancements.
  • Manage the complete project lifecycle, from requirement analysis to deployment and post-implementation support.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related discipline; a Master's degree is preferred.
  • Over 10 years of hands-on experience in Salesforce development and architecture.
  • Deep expertise in Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce platforms.
  • Proficient in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce integration methodologies.
  • Possession of Salesforce Application Architect or similar advanced certifications is required.
  • Demonstrated experience in leading and executing complex Salesforce projects.
  • Strong analytical and problem-solving skills, with a strategic mindset.
  • Excellent communication and interpersonal abilities, capable of collaborating effectively with cross-functional teams.
Compensation:

The starting annual salary range for this position is between $150,000 and $170,000. Salary considerations will be based on geographic location, specific skills, and years of experience.

Benefits:

The American Red Cross offers a comprehensive benefits package to support your well-being and work-life balance, including:

  • Medical, Dental, and Vision Plans
  • Health Spending Accounts and Flexible Spending Accounts
  • Paid Time Off and Holidays
  • 401K with up to 5% Matching
  • Paid Family Leave
  • Employee Assistance Programs

At the American National Red Cross, we value diversity and are committed to creating an inclusive environment for all employees.

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