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Salesforce Solutions Architect

2 months ago


Washington, Washington, D.C., United States The American National Red Cross Full time
Position Overview:

The American National Red Cross is seeking a highly skilled and certified Salesforce Technical Architect to become an integral part of our innovative team. In this role, you will be instrumental in designing, implementing, and enhancing Salesforce solutions across various platforms including Sales Cloud, Service Cloud, and Experience Cloud, contributing to our mission of delivering humanitarian services.

Why Work With Us?

As a leading humanitarian organization, the American Red Cross is committed to aiding individuals in need across the United States and globally. By becoming part of our organization, you will have a direct influence on a meaningful mission and play a vital role in saving lives.

Key Responsibilities:
  • Provide strategic direction in leveraging technology to enhance service delivery.
  • Lead the architectural design and technical framework of Salesforce solutions, ensuring adherence to best practices and scalability.
  • Develop and deploy customized Salesforce applications utilizing Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies.
  • Collaborate with various stakeholders to gather business requirements and translate them into effective technical solutions.
  • Conduct code evaluations, offer technical mentorship, and guide junior developers.
  • Integrate Salesforce with external systems and third-party applications through APIs and middleware.
  • Ensure data security, integrity, and governance within the Salesforce ecosystem.
  • Diagnose and resolve technical challenges, ensuring optimal performance and user satisfaction.
  • Stay informed about Salesforce updates, features, and best practices, proactively suggesting enhancements.
  • Oversee the complete project lifecycle, from requirement analysis to deployment and post-implementation support.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related discipline; a Master's degree is preferred.
  • Over 10 years of hands-on experience in Salesforce development and architecture.
  • Deep expertise in Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce platforms.
  • Proficient in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce integration methodologies.
  • Possession of Salesforce Application Architect or similar advanced certifications (e.g., System Architect, Technical Architect) is mandatory.
  • Demonstrated experience in leading and executing complex Salesforce projects.
  • Exceptional problem-solving abilities with a strategic mindset.
  • Strong communication and interpersonal skills, capable of collaborating effectively with cross-functional teams.
Compensation:

The starting annual salary range for this position is $150,000 - $170,000. Salary considerations will be based on specific skills, years of experience, and alignment with other employees in similar roles.

Benefits:

The American Red Cross offers a comprehensive benefits package to support your work-life balance, including:

  • Medical, Dental, & Vision Plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with up to 5% Match
  • Paid Family Leave
  • Employee Assistance Programs

We value diversity and are committed to creating an inclusive environment for all employees.