Salesforce Solutions Architect

1 week ago

Washington, Washington, D.C., United States The American National Red Cross Full time
Position Overview:

The American National Red Cross is seeking a highly skilled and certified Salesforce Technical Architect to become an integral part of our innovative team. This role is pivotal in crafting, executing, and enhancing Salesforce solutions across various platforms, including Sales Cloud, Service Cloud, and Experience Cloud, to further our mission of delivering humanitarian services.

Why Work With Us?

As a leading humanitarian organization, the American Red Cross is committed to aiding individuals in need across the United States and globally. By becoming part of our organization, you will have a direct influence on a meaningful mission and contribute to saving lives daily.

Key Responsibilities:
  • Provide strategic guidance in leveraging technology to enhance service delivery.
  • Lead the architectural design and technical implementation of Salesforce solutions, ensuring adherence to best practices and scalability.
  • Develop and customize Salesforce applications utilizing Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies.
  • Collaborate with stakeholders to gather business requirements and translate them into effective technical solutions.
  • Conduct code reviews, offer technical mentorship, and guide junior developers.
  • Integrate Salesforce with external systems and third-party applications using APIs and middleware.
  • Ensure data security, integrity, and governance within the Salesforce ecosystem.
  • Troubleshoot and resolve technical challenges, ensuring optimal performance and user satisfaction.
  • Stay informed about Salesforce updates, features, and best practices, proactively suggesting enhancements.
  • Manage the complete project lifecycle, from requirements gathering to deployment and post-implementation support.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
  • Over 10 years of hands-on experience in Salesforce development and architecture.
  • Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce platforms.
  • Proficient in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce integration methodologies.
  • Possession of Salesforce Application Architect or similar advanced certifications (e.g., System Architect, Technical Architect) is required.
  • Demonstrated experience in leading and executing complex Salesforce projects.
  • Exceptional problem-solving abilities and a strategic mindset.
  • Strong communication and interpersonal skills, with the capability to collaborate effectively with cross-functional teams.
Compensation:

The anticipated annual salary range for this position is between $150,000 and $170,000. Salary may vary based on specific skills, years of experience, and alignment with existing employees in similar roles.

Benefits:

The American Red Cross offers a comprehensive benefits package designed to support our employees in balancing their professional and personal lives. Benefits include:

  • Medical, Dental, & Vision Plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Paid Time Off and Holidays
  • 401K with up to 5% Match
  • Paid Family Leave
  • Employee Assistance Programs

We are dedicated to fostering a diverse workforce and delivering our services in a culturally competent manner, reflecting the communities we serve.

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