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Salesforce Solutions Architect

2 months ago

Washington, Washington, D.C., United States The American National Red Cross Full time
Position Overview:

The American National Red Cross is seeking a highly skilled and certified Salesforce Technical Architect to enhance our innovative team. In this role, you will be instrumental in designing, implementing, and refining Salesforce solutions across various platforms including Sales Cloud, Service Cloud, and Experience Cloud, all aimed at advancing our humanitarian mission.

Why Work With Us?

As a leading humanitarian organization, the American Red Cross is committed to making a significant impact on lives across the nation and beyond. By becoming part of our team, you will directly contribute to a meaningful cause and have the opportunity to save lives every day.

Key Responsibilities:
  • Provide strategic guidance in leveraging technology to enhance service delivery.
  • Lead the technical design and architecture of Salesforce solutions, ensuring adherence to best practices and scalability.
  • Develop and implement tailored Salesforce applications utilizing Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies.
  • Collaborate with stakeholders to gather business requirements and translate them into effective technical solutions.
  • Conduct code reviews, offer technical mentorship, and guide junior developers.
  • Integrate Salesforce with external systems and third-party applications using APIs and middleware.
  • Ensure data security, integrity, and governance within the Salesforce ecosystem.
  • Troubleshoot and resolve technical challenges, ensuring optimal performance and user satisfaction.
  • Stay informed about Salesforce updates, features, and best practices, proactively suggesting enhancements.
  • Manage the complete project lifecycle, from requirements gathering to deployment and post-implementation support.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field; a Master's degree is preferred.
  • Over 10 years of hands-on experience in Salesforce development and architecture.
  • Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce platforms.
  • Proficient in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce integration patterns.
  • Possession of Salesforce Application Architect or similar advanced certifications (e.g., System Architect, Technical Architect) is required.
  • Demonstrated experience in leading and delivering complex Salesforce projects.
  • Exceptional problem-solving abilities with a strategic mindset.
  • Strong communication and interpersonal skills, capable of collaborating effectively with cross-functional teams.
  • Combination of education and experience must meet the minimum requirements as specified.
Compensation:

The starting annual salary range for this position is $150K - $170K, with salaries aligned to the geographic location of the role. Other factors influencing salary may include specific skills and years of experience.

Benefits:

The American Red Cross offers a comprehensive benefits package to support our employees in balancing work and personal life, including:

  • Medical, Dental, & Vision Plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with up to 5% Match
  • Paid Family Leave
  • Employee Assistance Programs
Commitment to Diversity:

We are dedicated to fostering a diverse workforce and delivering our services in a culturally competent manner, reflecting the communities we serve. Our work environment promotes collaboration, respect, and inclusivity.