Associate Director, Operational Insights
4 days ago
Oscar Health is seeking an experienced Associate Director, Operational Insights to join our Provider Operations team. As a key member of our data strategy team, you will play a critical role in driving our data management processes and providing valuable insights to support business decisions and growth.
As a data-driven organization, we rely on our data analytics capabilities to inform our business strategies and drive operational efficiency. In this role, you will collaborate with cross-functional teams to identify business opportunities and develop data-driven strategies to enhance operational efficiency, customer experience, and revenue generation.
Responsibilities- Develop and execute a comprehensive data management strategy to capture, organize, and maintain large volumes of structured and unstructured data.
- Oversee data collection, validation, cleansing, and integration processes to ensure data accuracy and consistency across multiple systems and platforms.
- Collaborate with design and strategy teams to implement and optimize data management systems, tools, and technologies.
- Lead a team of data associates and consultants, providing guidance, mentorship, and performance evaluations.
- Conduct data quality assessments and establish data governance practices to ensure compliance with regulatory requirements and industry best practices.
- Identify, design, and direct your team to deliver on the most highly beneficial data analytics projects, leveraging statistical techniques and advanced analytics tools to extract meaningful insights and drive business decisions.
- Collaborate with business stakeholders to identify data requirements, develop key performance indicators (KPIs), and create dashboards and reports to monitor performance and track business metrics.
- Stay up-to-date with industry trends, emerging technologies, and data management techniques, and provide recommendations for continuous improvement and innovation.
- Bachelor's degree in Data Science, Computer Science, Statistics, or a related field or 4+ years of commensurate experience.
- 7+ years of experience in data management, data governance, and data analytics.
- 4+ years of experience building, coaching, and developing technical or operational teams.
- 3+ years of experience in analytics and ability to derive insights from complex, broad datasets.
- 3+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures.
- In-depth knowledge of statistical analysis, predictive modeling, and machine learning techniques.
- Ability to translate complex data insights into actionable strategies and recommendations and present complex information to non-technical stakeholders.
- 7+ years of experience using data analytics tools and programming languages (e.g., SQL, Python, R) and experience with data visualization tools (e.g., Tableau, Power BI).
Oscar Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We offer a competitive salary, benefits, and unlimited vacation time. If you are passionate about data-driven decision-making and want to join a dynamic team, please apply.
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