Director of Customer Insight

4 hours ago


New York, New York, United States Digitas Health Full time
Job Title: Director of Customer Insight

At Digitas Health, we're seeking a highly skilled Director of Customer Insight to join our Account Planning team. As a key member of our team, you will be responsible for uncovering creative customer insights and helping our teams turn them into big marketing ideas.

Key Responsibilities:

  • Lead customer insight initiatives to inform marketing strategies and creative campaigns
  • Develop and maintain strong relationships with clients to understand their business objectives and challenges
  • Collaborate with cross-functional teams to integrate customer insights into marketing programs
  • Stay up-to-date with industry trends and best practices in customer insights and marketing
  • Manage and mentor junior team members to develop their skills and expertise

Requirements:

  • 8+ years of experience in marketing, account planning, or a related field
  • Proven track record of developing and executing successful customer insight initiatives
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams
  • Ability to work in a fast-paced environment and prioritize multiple projects and deadlines

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading healthcare marketing agency

About Digitas Health:

Digitas Health is a global healthcare marketing agency that helps brands navigate the complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. We're a member of the Publicis Health network and a leader in digital communications.



  • New York, New York, United States Tory Burch Full time

    About UsTory Burch is a global, purpose-led company that embodies the spirit of American sportswear with a touch of luxury. Founded in 2004, our brand is built on the principles of effortless elegance, innovative materials, and eclectic style.Job SummaryWe are seeking a highly skilled Customer Insights Director to join our CRM & Loyalty team. As a key member...


  • New York, New York, United States Sedgwick Full time

    About the RoleWe are seeking a highly skilled Customer Insights Director to join our team at Sedgwick. As a key member of our organization, you will play a critical role in identifying and synthesizing customer insights to inform business decisions and drive growth.Key ResponsibilitiesDesign and lead customer insight components, including survey design,...


  • New York, New York, United States Sedgwick Full time

    About the RoleWe are seeking a highly skilled Customer Insights Director to join our team at Sedgwick. As a key member of our organization, you will play a critical role in identifying and synthesizing customer insights to inform business decisions and drive growth.Key ResponsibilitiesDesign and lead customer insight components, including survey design,...


  • New York, New York, United States Pernod Ricard USA Full time

    Job Title: Director of InsightsWe are seeking a highly skilled and experienced Director of Insights to lead our Insights team at Pernod Ricard USA. As a key member of our organization, you will be responsible for developing and implementing a comprehensive insights strategy that drives business growth and informs our marketing efforts.Key...


  • New York, New York, United States eBay Inc. Full time

    About the RoleWe are seeking a seasoned Director of Customer Insights Policy Integration to serve as the key liaison between our Customer Insights team and various other teams across the organization.This role requires a strong understanding of policy, a passion for advocating for customer-centric changes, and the ability to translate customer insights into...


  • New York, New York, United States eBay Inc. Full time

    About the RoleeBay Inc. is seeking a seasoned professional to serve as the Director of Customer Insights Policy Integration. This key role will facilitate collaboration between the Customer Insights team and various departments across the organization, driving organizational change through the effective translation of customer insights into actionable...


  • New York, New York, United States eBay Inc. Full time

    About the RoleWe are seeking a seasoned Director of Customer Insights Policy Integration to serve as the key liaison between our Customer Insights team and various other teams across the organization.This role requires a strong understanding of policy, a passion for advocating for customer-centric changes, and excellent partner management skills.Key...


  • New York, New York, United States Tapestry Full time

    Job Title: Director of Global Consumer Insights and InnovationWe are seeking a highly skilled and experienced Director of Global Consumer Insights and Innovation to join our team at Tapestry. As a key member of our Strategy and Consumer Insights team, you will be responsible for advancing and developing our consumer insights roadmap and innovation strategy...


  • New York, New York, United States SoulCycle Full time

    Job Title: Data Insights DirectorSoulCycle is seeking a highly skilled Data Insights Director to join our team. As a key member of our organization, you will be responsible for driving business decisions through data-driven insights.Key Responsibilities:Develop and maintain a comprehensive data infrastructure to support business functionsProvide actionable...


  • New York, New York, United States Pernod Ricard USA Full time

    Unlock the Magic of Human ConnectionPernod Ricard USA is seeking a talented Consumer Insights Director to join our team. As a key member of our organization, you will play a critical role in driving business growth and success through data-driven insights and strategic decision-making.About the RoleThis is an exciting opportunity to lead the charge in...


  • New York, New York, United States Echoing Green Full time

    Job Title: Director, Strategic InsightsEchoing Green is seeking a highly skilled Director, Strategic Insights to join our team. As a key member of our Development department, you will play a critical role in driving strategic growth and informing fundraising efforts.Key Responsibilities:Develop and manage data and insights to inform fundraising strategies...


  • New York, New York, United States Resonance Full time

    About the RoleResonance, a leading global consultancy and branding agency, is seeking a highly skilled Research Director to join our team. As a key member of our research team, you will play a critical role in driving insights and shaping recommendations for our clients.Key ResponsibilitiesResearch Leadership: Direct all aspects of the research process,...


  • New York, New York, United States Resonance Full time

    About the RoleResonance is a leading global consultancy and branding agency for the world's best countries, cities, and communities. Our projects take us across the world where we create transformative strategies, plans, brands, and campaigns that empower destinations, cities, and communities to realize their full potential. We also publish the World's Best...


  • New York, New York, United States Havas Media Network Full time

    About the RoleHavas Media Group North America is seeking a seasoned Director of Analytics and Insights to lead our Analytics Team. As a key member of our global community, you will be responsible for driving business growth through data-driven insights and strategic recommendations.Key ResponsibilitiesDevelop and implement advanced analytics techniques to...


  • New York, New York, United States NBCUniversal Full time

    About the RoleWe are seeking a highly skilled Product Analytics Manager to join our team at NBCUniversal. As a key member of our Product Analytics & Experimentation team, you will play a critical role in driving business growth and customer satisfaction through data-driven decision making.Key ResponsibilitiesLead Data-Driven Decision Making: Partner with...


  • New York, New York, United States Oscar Health Full time

    About the RoleOscar Health is seeking an experienced Associate Director, Operational Insights to join our Provider Operations team. As a key member of our data strategy team, you will play a critical role in driving our data management processes and providing valuable insights to support business decisions and growth.As a data-driven organization, we rely on...


  • New York, New York, United States Michael Kors Full time

    Job Title: Senior Director, Retail InsightsAbout the Role:We are seeking a highly skilled Senior Director, Retail Insights to join our team at Michael Kors. As a key member of our analytics team, you will be responsible for evolving and optimizing our analytics strategy to support exponential business growth.Key Responsibilities:Develop and implement...


  • New York, New York, United States American Express Full time

    About the RoleAs a Product Director at American Express, you will be responsible for defining and executing on the Business Blueprint product roadmap focused on cash flow insights. You will work closely with cross-functional teams to deliver innovative solutions that meet the needs of our small business customers.Key ResponsibilitiesDefine and execute on...


  • New York, New York, United States American Express Full time

    About the RoleWe are seeking an experienced Director of US B2B Marketing Insights to join our Global Brand Strategy & Insights team. As a key member of our team, you will be responsible for managing a team of research and insights professionals who drive strategy and provide recommendations in support of key business decisions across the Global Commercial...


  • New York, New York, United States Tagger Full time

    Customer Experience AnalystAt Tagger, we are at the forefront of influencer marketing and social listening, providing a comprehensive platform that transforms how brands, agencies, and media organizations strategize and execute their marketing campaigns. Our award-winning SaaS solution empowers users to harness relevant data, ensuring they achieve optimal...