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Client Relations Specialist
2 months ago
David Yarbrough - State Farm Agent is in search of a detail-oriented and proactive individual to take on administrative responsibilities and assist insurance professionals in maintaining and expanding client relationships. As a member of our sales team, your meticulous nature, commitment to customer satisfaction, and sales acumen will prepare you for this dynamic role. Your efforts as a driven expert who excels in a high-energy environment will open doors for career advancement and increased earnings.
KEY RESPONSIBILITIES:
- Build and nurture customer relationships while providing timely follow-ups.
- Deliver prompt, precise, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Implement a customer-centric, needs-based assessment to inform clients about available insurance solutions.
- Utilize exceptional communication skills to effectively address customer needs while fostering business growth.
- Strong dedication to customer service excellence.
- Preferred experience in sales (including roles such as outside sales, inside sales representative, retail sales associate, or telemarketing).
- Ability to secure a Property and Casualty License.
- Ability to obtain a Life/Health License.
- Capability to meet mutually established marketing objectives.
- Interest in promoting products and services tailored to customer requirements.
- Base salary complemented by commission and bonuses.
- Paid time off, including vacation and personal/sick days.
- Opportunities for professional growth and advancement within the organization.