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Sales Representative

2 months ago

Geneva, Illinois, United States Lovesac Full time
About Lovesac

Lovesac is a company that is committed to bringing Total Comfort to millions of homes. We offer a unique range of products that can evolve along with our customers as life unfolds. Our products provide peace of mind where others cannot, and we are dedicated to making a positive impact on the environment.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a unique experience for our customers, identifying their needs, and providing outstanding service. You will utilize our proprietary selling process to demonstrate, quote, and close sales, while maintaining a comprehensive knowledge of our entire product line.

Key Responsibilities:
  • Meet or exceed all goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with outstanding service
  • Offer additional financing options to customers
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy
  • Assist in the execution of promotional campaigns
  • Partner with store management to ensure customer service issues are resolved
  • Maintain store standards, including merchandising, marketing, and store cleanliness
  • Maintain a calm demeanor and manage issues professionally
  • Act with integrity and trust, modeling behavior that respects employees, peers, and customers
Requirements and Qualifications:
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Able to prioritize responsibilities with the appropriate level of urgency
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service
  • Proficient in Microsoft Office: Word, Excel, and PowerPoint
  • Complies with company standards, policies, and procedures
  • Capable of using and operating all equipment as required
What We Offer:
  • Flexible hours
  • Paid time off and holiday pay
  • Sales incentive programs
  • 401K matching contribution
  • Health plan discount
  • Employee assistance program
  • Financial wellness tools
  • Associate discounts
  • Pet insurance