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Front Office Coordinator

2 months ago

Glendale, California, United States Mindpath Health Full time
About the Role

Mindpath Health is a leading provider of mental health services, dedicated to increasing access to care and empowering our clinicians to deliver exceptional patient experiences.

Key Responsibilities:

  • Provide exceptional customer service to patients and providers through phone and in-person interactions
  • Coordinate and organize appointments and documentation to ensure smooth operations and quality patient care
  • Work collaboratively with a fast-paced team to achieve shared goals and objectives
  • Utilize strong problem-solving skills to resolve issues and improve processes
  • Develop and maintain strong relationships with patients, providers, and internal stakeholders

Requirements:

  • High School Diploma or equivalent
  • 2+ years of recent administrative/clerical experience
  • 2+ years of customer service experience
  • Similar experience within a healthcare setting preferred
  • Experience with NextGen desired
  • Multi-line phone experience
  • Cash handling experience
  • Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
  • Ability to work in a fast-paced, team-oriented environment
  • Demonstrated problem-solving skills
  • Excellent interpersonal and verbal/written communication skills
  • Strong organizational skills and attention to detail

What We Offer:

  • Competitive hourly rate: $21-23 per hour
  • Full benefits package, including medical, dental, vision, and 401k
  • Paid time off, holiday pay, and tuition reimbursement
  • Paid parental leave and other benefits

About Mindpath Health

Mindpath Health is a national leader in mental health services, committed to delivering high-quality care and improving patient outcomes. We offer a range of services, including psychiatry, interventional psychiatry, and psychotherapy, and are in-network with most major health insurance providers.

Join Our Community

Mindpath Health is an equal opportunity employer, dedicated to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and perspectives.