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Medical Office Coordinator

1 month ago

Glendale, California, United States Comprehensive Community Health Centers Inc. Full time
Patient Care Coordinator (Medical) Job Summary

As a Patient Care Coordinator (Medical), you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibility will be to provide exceptional patient care and support to our patients and their families.

Key Responsibilities:
  • Monitor patient/provider schedules and ensure timely registration and lobby area maintenance.
  • Verify and update patient information in our medical records system.
  • Collect co-pays, deductibles, and payments as required.
  • Obtain and verify patient insurance information.
  • Prepare welcome packets for new patients.
  • Register patient data through our medical records system.
  • Answer and screen telephone calls, take messages, and provide information.
  • Sort and deliver mail to the Office Manager.
  • Attend meetings as required.
  • Prepare daily batches for the business office.
  • Prepare requested daily statistical information.
  • Notify the Office Manager of potential problems.
  • Acquire signatures and submit information as required.
  • Report equipment or supply needs to the Office Manager.
  • Report malfunctioning equipment to the Office Manager.
  • Obtain charge information, coding, and data entry.
  • Complete billing and collection processes.
  • Stay in compliance with HIPAA regulations.
Requirements:
  • High School Diploma or GED.
  • Two years of experience in a medical office setting preferred.
  • Medical Assistant Certification preferred.
  • Certification through AAMA preferred.
  • Experience in operating a computer and word processing.
  • Bilingual in Armenian/English required.
Benefits:
  • Medical, Dental, and Vision insurance 100% paid by the employer.
  • Life Insurance and Accidental Dismemberment 100% paid by the employer.
  • Paid Holidays.
  • Paid Time Off.
  • 401K.
  • 401K Matching.
  • Flexible Spending Account.
  • Fringe benefits.
  • Supplemental Insurance for the first visit.
Physical Demands:

The position requires prolonged sitting at a computer, some bending, lifting, stooping, and stretching. Good eye-hand coordination and manual dexterity are necessary to operate a computer keyboard, photocopy machine, telephone, and other office equipment. Normal range of hearing and eyesight are also required.

Note: The essential job functions for this position include, but are not limited to, those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others.