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Front Desk Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling registration and checkout processes, and ensuring a smooth and enjoyable stay for all guests.
Key Responsibilities- Guest Services: Greet and welcome guests upon arrival, register guests, and handle checkout processes in a professional and efficient manner.
- Front Desk Operations: Manage the front desk area, handle guest inquiries, and resolve any issues or concerns in a timely and courteous manner.
- Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
- Cash Handling: Handle cash transactions, maintain a house bank, and make deposits and reports as required.
- Teamwork: Collaborate with other departments to ensure coordination of guest needs and provide exceptional service.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in the hospitality industry, preferably in a front desk or customer service role.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.
Azul Hospitality offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.