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Front Desk Representative

4 weeks ago


Glendale, California, United States Azul Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling registration and checkout processes, and ensuring a smooth and enjoyable stay for all guests.

Key Responsibilities
  • Guest Services: Greet and welcome guests upon arrival, register guests, and handle checkout processes in a professional and efficient manner.
  • Front Desk Operations: Manage the front desk area, handle guest inquiries, and resolve any issues or concerns in a timely and courteous manner.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
  • Cash Handling: Handle cash transactions, maintain a house bank, and make deposits and reports as required.
  • Teamwork: Collaborate with other departments to ensure coordination of guest needs and provide exceptional service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in the hospitality industry, preferably in a front desk or customer service role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.
What We Offer

Azul Hospitality offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.