Administrative Support Specialist

2 weeks ago

Cincinnati, Ohio, United States IST Management Full time

Position Overview:

Join IST Management Services as an Administrative Support Specialist in the legal sector. We are a leading business process outsourcing firm dedicated to managing both physical and digital information through comprehensive facilities management and document services.

Employee Benefits: We offer a competitive benefits package that includes Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, Life Insurance, a 401k plan, and Paid Time Off.

About the Role: We are seeking enthusiastic, customer-oriented individuals who are committed to delivering exceptional service. Our organization provides professional training and development opportunities, with pathways to advance into supervisory and managerial roles.

Compensation: Competitive hourly wage based on experience.

Work Environment: Enjoy a supportive workplace with a friendly team.

About IST Management:
IST Management is a prominent business process outsourcing and e-Discovery company with over 1,800 employees and 26 years of industry experience. We operate in numerous cities across the U.S., providing a range of services including facilities management and e-Discovery solutions. Recognized as one of the fastest-growing companies in our field, we have received accolades such as the Nation's Best & Brightest Companies to Work For and the HR Professional Excellence Award.

Key Responsibilities:
The Administrative Support Specialist will be responsible for providing essential office support to both staff and visitors. Key duties include:

  • Operating mailing, copying, and dock equipment.
  • Exhibiting a positive and cooperative demeanor while maintaining high standards of customer service.
  • Managing time-sensitive and confidential materials, including mailings and event setups.
  • Welcoming visitors and creating a positive first impression.
  • Handling a multi-line phone system and routing calls effectively.
  • Managing customer-facing email accounts and maintaining schedules for conference room bookings.
  • Setting up and dismantling conference room arrangements.
  • Creating and editing documents using Microsoft Office.

Qualifications:
Ideal candidates will possess prior experience in customer service and demonstrate a collaborative spirit. Additional qualifications include:

  • Reliable transportation to locations not accessible by public transit.
  • A high school diploma or equivalent; a college degree is advantageous for fast-tracking to management roles.
  • Experience in receptionist or customer service roles.
  • Preferred background in hospitality.
  • Proficiency in keyboarding and familiarity with Windows-based PC environments.
  • Strong verbal and written communication skills.
  • A valid driver's license and dependable transportation.
  • Ability to lift up to 55 pounds.

IST Management is committed to providing reasonable accommodations for individuals with disabilities in accordance with applicable laws during both the application and employment processes. If you require accommodations, please inform our Talent Acquisition team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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