Physician Account Manager

3 days ago


San Mateo, California, United States Quest Diagnostics Full time
Job Title: Physician Account Manager

Quest Diagnostics is seeking a highly motivated and experienced Physician Account Manager to join our team. As a key member of our sales team, you will be responsible for driving territory growth and profitability through providing exceptional service and resolving issues in support of several sales territories.

Key Responsibilities:
  • Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs
  • Ensure customer retention by maintaining relationships with current accounts
  • Drive growth in assigned Key Accounts
  • Identify and pursue up-selling and cross-selling opportunities in cooperation with Physician Account Executives or Specialty Account Executives
  • Partner with Physician Account Executive to resolve account-specific service issues
  • Partner with Customer Solutions Group to facilitate, prioritize, and resolve customer service issues
  • Escalate service issue non-resolution as appropriate
  • Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed)
  • Provide continuing education to customers on new technologies and laboratory testing
  • Ensure compliance with company policies and government regulations
  • Complete all administrative tasks thoroughly and promptly
  • Follow up communications with Physician Account Executives and customers
Requirements:
  • Three to four years of experience in sales or with account ownership
  • Bachelor's Degree
  • Valid driver's license
What We Offer:
  • Competitive compensation package
  • Best-in-class benefits and programs
  • Opportunities for professional growth and development

Quest Diagnostics is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, please submit your application today.



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