Community Outreach Coordinator
2 days ago
The YMCA of Pierce and Kitsap Counties is seeking an experienced Member Services Representative to support our mission of strengthening community through youth development, healthy living, and social responsibility. This part-time role offers the opportunity to make a meaningful difference in the lives of our members and guests.
About the PositionAs a Member Services Representative, you will be responsible for delivering exceptional service, promoting memberships and programs, and maintaining a clean and organized front desk and lobby area. You will work closely with our team to ensure a positive experience for all members and guests.
Key Responsibilities:- Deliver outstanding customer service to members, guests, and program participants.
- Maintain good public relations with members and represent the best interests of the YMCA.
- Greet and assist all members, potential members and staff in a friendly, professional manner.
- Assist with basic membership transactions.
- Respond to members' needs, contact appropriate personnel when necessary, and notify supervisor of unusual situations.
- Strong commitment to diversity and inclusion.
- Proven ability to provide exceptional customer service.
- At least two years of experience in customer service, sales, or related field (preferred).
- Excellent written and verbal communication skills.
- Comfortable with technology and office equipment.
- Proactive and able to take initiative.
- Positive attitude and experience working with diverse populations.
- Willingness to complete Child Abuse Prevention training and other required trainings.
- Competitive hourly rate of $17.00-$17.28 based on qualifications.
- Comprehensive benefits package, including flexible scheduling and paid sick leave.
- Employee Assistance Program (EAP) and wellness resources.
- Professional training and education opportunities.
- Discounts on YMCA programs and merchandise.
Join our dynamic team and apply today
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