Food Service Supervisor
7 days ago
Job Summary:
The Restaurant Supervisor is a key member of the Crestview Management, LLC team, responsible for leading and supervising the restaurant and banquet team. This individual will promote a safe and welcoming working environment to achieve maximum guest satisfaction.
Key Responsibilities:
- Customer Satisfaction: Achieve customer satisfaction and compliance with policies and procedures in the Food and Beverage Departments.
- Team Leadership: Train, coach, and assist associates in the Food and Beverage operations.
- Performance Monitoring: Monitor performance and recommend corrective action.
- Guest Relations: Respond to customer needs and rectify any guest issues.
- Cash Handling: Oversee cash handling and check/credit policies and procedures.
- Communication: Conduct pre-shift meetings to inform staff of daily events.
- Teamwork: Promote teamwork and quality service.
- Guest Service: Routinely greet guests, serve food and beverage, and service other Food and Beverage departments.
Requirements:
- Education: High school diploma or equivalent education.
- Experience: Minimum of 2 years of employment in the Food and Beverage industry.
- Background: Prior restaurant experience is a must.
- Preferred Qualifications: Prior hotel experience is a plus.
- Skills: Highly organized and detail-oriented.
- Guest Focus: Exceptional guest-focus.
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