Restaurant Team Lead
5 days ago
Job Summary:
The Restaurant Supervisor is a key member of the Crestview Management, LLC team, responsible for leading and supervising the restaurant and banquet team. This individual will promote a safe and welcoming working environment to achieve maximum guest satisfaction.
Key Responsibilities:
- Achieve customer satisfaction and compliance with policies and procedures in the Food and Beverage Departments.
- Train, coach, and assist associates in Food and Beverage operations.
- Monitor performance and recommend corrective action.
- Respond to customer needs and rectify any guest issues.
- Oversee cash handling and check/credit policies and procedures.
- Conduct pre-shift meetings to inform staff of daily events.
- Promote teamwork and quality service.
- Routinely greet guests, serve food and beverage, and service other Food and Beverage departments.
Requirements:
This role requires a mix of PM and AM shifts.
Qualifications:
- High school diploma or equivalent education.
- Minimum of 2 years of employment in the Food and Beverage industry.
- Prior restaurant experience is a must.
- Prior hotel experience is a plus.
- Highly organized and detail-oriented.
- Exceptional guest-focus.
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