Restaurant Team Lead

5 days ago


Hebron, Kentucky, United States Crestview Management, LLC Full time

Job Summary:

The Restaurant Supervisor is a key member of the Crestview Management, LLC team, responsible for leading and supervising the restaurant and banquet team. This individual will promote a safe and welcoming working environment to achieve maximum guest satisfaction.

Key Responsibilities:

  • Achieve customer satisfaction and compliance with policies and procedures in the Food and Beverage Departments.
  • Train, coach, and assist associates in Food and Beverage operations.
  • Monitor performance and recommend corrective action.
  • Respond to customer needs and rectify any guest issues.
  • Oversee cash handling and check/credit policies and procedures.
  • Conduct pre-shift meetings to inform staff of daily events.
  • Promote teamwork and quality service.
  • Routinely greet guests, serve food and beverage, and service other Food and Beverage departments.

Requirements:

This role requires a mix of PM and AM shifts.

Qualifications:

  • High school diploma or equivalent education.
  • Minimum of 2 years of employment in the Food and Beverage industry.
  • Prior restaurant experience is a must.
  • Prior hotel experience is a plus.
  • Highly organized and detail-oriented.
  • Exceptional guest-focus.


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