Facilities Service Manager

1 week ago


Sunnyvale, California, United States Prometheus Real Estate Group Full time
About the Role

We are seeking a highly skilled and experienced Maintenance Operations Coordinator to join our team at Prometheus Real Estate Group. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our maintenance department, providing exceptional customer service to our residents, and supporting the overall success of our organization.

Key Responsibilities
  • Administrative Support: Provide administrative support to the maintenance team, including scheduling, inventory management, and record-keeping.
  • Industry Expertise: Possess a strong understanding of maintenance operations, including plumbing, electrical, and carpentry skills, and be able to perform tasks such as troubleshooting and damage assessment.
  • Daily Operations: Support the administration of maintenance functions, including liability reporting, inventory tracking, and maintaining our record-keeping system.
  • Customer Service: Provide exceptional customer service to our residents, responding to their inquiries and concerns in a timely and professional manner.
Requirements
  • Experience: 2+ years of experience in maintenance operations, customer service, or a related field.
  • Education: High school diploma or equivalent required; Bachelor's degree preferred.
  • Cultural Traits: Possess a strong sense of teamwork, communication, and problem-solving skills, with a passion for delivering exceptional customer service.
What We Offer
  • Competitive Compensation: $26.50 - $29.00 per hour, with opportunities for discretionary bonuses and incentives.
  • Comprehensive Benefits: Fully paid benefits, including health, vision, and dental insurance, life insurance, and 401(k) retirement plan with employer matching.
  • Professional Development: Opportunities for training, education, and career advancement within the company.


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