Contact Center Manager

About This Role:We are seeking an experienced Software Engineer to join our team. As a member of our engineering team, you will design, develop, and test software applications for our cloud contact center platforms. You will collaborate with other engineers, project managers, and team members to ensure successful project delivery. Your expertise in IVR and...

About the RoleThis Contact Center Professional position offers an exciting opportunity to join Systems Integration, Inc.'s dynamic team in Colorado Springs, CO. You will be responsible for delivering top-notch customer service and support to clients across various industries.The successful candidate will have excellent communication skills, with the ability...

Job Overview">We are seeking a skilled Cloud Contact Center Developer to join our team at Eventus Solutions Group. This role involves designing, developing, and testing cloud-based contact center platforms, specifically NICE Cxone. The ideal candidate will have 5-8 years of experience in IVR and ACD development, as well as expertise in CXone Studio...

We are hiring Contact Center Representatives to work at a site in Colorado Springs, CO location. This is an on-site position with varied shifts between 2:30am to 7:30pm MST, 7 days per week, 365 days per year. Must be available to work between these hours and meet the shift schedule requirements.

Job Description:The Team Lead/Supervisor will oversee a team of approximately 10+ Call Center Representatives, ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations, and documentation of supplemental training.The ideal...

About the Job">We are hiring a Call Center Supervisor/Team Lead to work at a site located in Colorado Springs, CO. As a Team Lead/Supervisor, you will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes.

About the RoleThe Nurse Manager will be responsible for overseeing the daily operations of our vascular access center. This includes ensuring compliance with regulatory requirements, managing medications, and coordinating with physicians and other healthcare professionals.

About Systems Integration, Inc.SII is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.

About UsNorth Springs Surgery Center is a new multi-specialty ambulatory surgery center that offers a state-of-the-art facility with the newest technologies, including a Da Vinci Xi robot. We provide a range of specialties, including bariatric, general, gynecology, orthopedics, otolaryngology, and podiatry. Our center is Joint Commission accredited and...

Job SummaryThe Call Center Supervisor/Team Lead will oversee the daily operations of a contact center team, ensuring adequate staffing levels are met based on projected and actual call volumes. This includes ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy,...

Overview">Systems Integration, Inc. is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.

Job OverviewWe are seeking a highly skilled and enthusiastic Fitness Desk Concierge to join our team at the Garden of the Gods Resort and Club. As a Fitness Desk Concierge, you will be the first point of contact for our guests and members, providing exceptional service and ensuring that every interaction is positive, enjoyable, and memorable.Key...

Unlock Your Potential as a Guitar Repair TechnicianAre you passionate about music and skilled in repairing guitars? Do you want to work for a company that shares your passion and provides opportunities for growth?Guitar Center is seeking an experienced Guitar Repair Technician to join our team. As a key member of our repair services department, you will be...

Unlock Your Musical Potential with Guitar CenterWe are seeking an experienced and skilled Retail Guitar Repair Tech to join our team at Guitar Center.About the JobThe ideal candidate will have a strong understanding of repairing guitars, excellent customer service skills, and be able to work effectively in a fast-paced environment. As a Retail Guitar Repair...

About the JobWe are seeking a seasoned healthcare professional to join our team as an Ambulatory Surgical Center Operations Director. In this critical leadership role, you will oversee the daily operations of our Ambulatory Surgical Center, ensuring that all patients receive high-quality care and services.About the RoleThis position requires strong...

At Takeda Pharmaceutical Company Ltd, we are committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic...

We're looking for a seasoned Contact Center Operations Supervisor to lead our customer service team in Colorado Springs, CO. As a vital part of our management team, you'll be responsible for driving business results by ensuring adequate staffing levels, meeting service level agreements, and fostering a culture of excellence within the team.This full-time...

Salary: $20.92 - $36.74 per hourJob OverviewGuitar Center is a world-renowned music retailer that embodies the creativity and passion of musicians worldwide.The GC Retail Repair Tech RoleWe are seeking an experienced Guitar Repair Technician to join our team in Store 425. As a key member of our team, you will provide exceptional customer service while...

About UsNorth Springs Surgery Center is a new multi-specialty ambulatory surgery center offering a state-of-the-art facility with the newest technologies, including a Da Vinci Xi robot.We will offer a variety of specialties, including bariatric, general, gynecology, orthopedics, otolaryngology, and podiatry.This facility will be managed by HCA Healthcare's...

Company OverviewNorth Springs Surgery Center is a state-of-the-art ambulatory surgery center managed by HCA Healthcare's Surgery Ventures Group. Our multi-specialty facility offers the latest technologies, including a Da Vinci Xi robot, and provides a range of services such as bariatric, general, gynecology, orthopedics, otolaryngology, and podiatry.Salary...