Call Center Operations Manager

Job SummaryThe Call Center Supervisor/Team Lead will oversee the daily operations of a contact center team, ensuring adequate staffing levels are met based on projected and actual call volumes. This includes ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy,...

We're looking for a seasoned Contact Center Operations Supervisor to lead our customer service team in Colorado Springs, CO. As a vital part of our management team, you'll be responsible for driving business results by ensuring adequate staffing levels, meeting service level agreements, and fostering a culture of excellence within the team.This full-time...

About Systems Integration, Inc.SII is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.

What We Offer: Competitive salary range: $20-$24 per hourWe are a dynamic and innovative company that offers a unique opportunity to grow and develop your career. As a Bilingual Client Services Representative (Spanish), you will have the chance to work in a fast-paced call center environment, providing exceptional support and solutions to clinical clients....

About the JobWe are seeking a results-driven and customer-centric individual to join our team as a Call Center Customer Service Representative at Peak Dental Services. As a key member of our team, you will be responsible for providing exceptional service to our valued patients through inbound calls, scheduling appointments, and addressing their needs in a...

About the JobWe are seeking a seasoned healthcare professional to join our team as an Ambulatory Surgical Center Operations Director. In this critical leadership role, you will oversee the daily operations of our Ambulatory Surgical Center, ensuring that all patients receive high-quality care and services.About the RoleThis position requires strong...

About the RoleThe Nurse Manager will be responsible for overseeing the daily operations of our vascular access center. This includes ensuring compliance with regulatory requirements, managing medications, and coordinating with physicians and other healthcare professionals.

At Systems Integration, Inc., we are seeking a seasoned Contact Center Supervisor/Team Lead to join our customer service team in Colorado Springs, CO. This role is responsible for ensuring adequate staffing levels and meeting service level agreements regarding wait times, call handle time, representative availability, and quality scores.The ideal candidate...

Salary and Benefits:This Service Contract Act Wage Determination position offers a competitive salary, with an additional $4.41 per hour for Health & Welfare (H&W) benefits. The estimated annual salary is around $63,000-$73,000, depending on location and experience. SII also offers paid vacation, 10 paid holidays per year, and performance-based...

We are seeking a highly skilled and experienced Senior Operations Manager to lead our interpreting services team at Purple Communications Inc. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our interpreting services, including call centers, at-home interpreting, community interpreting, CART, video...

Job Title: Deaf Culture Operations ManagerAbout the Role:We are seeking an experienced Deaf Culture Operations Manager to join our team at Purple Communications Inc. This role is ideal for a skilled and passionate professional who can oversee the interpreting operations of our assigned team, ensuring seamless communication between clients and...

At Peak Vista Community Health Centers, our mission is to provide exceptional healthcare to those facing access barriers. As a Clinical Operations Manager, you will play a vital role in ensuring the smooth operation of our health centers.Compensation: $64,000 to $89,000 annually, based on experience.We offer a comprehensive benefits package, including...

About the JobIn this exciting role, you will be working as a Data Center Operation Technician in Englewood, CO. This is a contract/temporary position with competitive pay and benefits. Job DescriptionResponsibilities:Provide timely resolution and/or escalation of customer issues.Maintain a professional attitude and conduct while performing data center...

At Takeda Pharmaceutical Company Ltd, we are committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic...

About Brookdale Vista GrandeWe're a leading provider of senior living solutions, dedicated to enriching the lives of our residents and associates.Our company values are centered around respect, compassion, and excellence in everything we do.Salary RangeThe estimated salary for this role is $75,000 - $90,000 per year, based on experience and...

We are seeking a skilled Operating Room Nurse to join our team at the esteemed Mountain Family Health Center. This is an exceptional opportunity for a dedicated and experienced nurse to make a meaningful impact in a fast-paced environment.As an Operating Room Nurse, you will be responsible for providing high-quality patient care and ensuring a safe and...

Job Description:This position is ideal for a highly organized and detail-oriented individual who can effectively manage project logistics, ensuring timely completion of projects. The successful candidate will be responsible for reviewing plans, contracts, and technical documents to identify potential issues and track material quantities.The Field Engineer...

About the JobWe are seeking a highly skilled Chief Technical Operations Manager to join our team at Parsons. This role will be responsible for overseeing the technical operations of our data center infrastructure, ensuring seamless performance and reliability.

North Springs Surgery Center offers a unique opportunity for surgical technologists to contribute to the provision of safe and effective nursing care in an ambulatory surgery center.Job Summary:We are seeking a certified surgical technologist to join our team. As a surgical technologist, you will work under the direction of a registered nurse to assist with...

Thrive Health Systems Operations Manager Job DescriptionWe are seeking a highly skilled and experienced Operations Manager to join our team at Thrive Health Systems. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our clinics, including facilities management, staff supervision, and patient satisfaction.Job...